Mattress Warranties

Properly support your mattress to ensure your warranty remains valid.

Holy Lamb Organics Warranties

Wool & Latex Shikibuton

Wool & Latex Mattress

30 Day Mattress Comfort Guarantee

Our 30-Day Mattress Comfort Guarantee is an exchange program, not a return policy. You have 30 days from time of delivery to modify your Holy Lamb Organics mattress into a more suitable sleep system of equivalent or lesser value by exchanging a mattress or topper. Modifying your sleep system above the value of original purchase will incur additional cost of materials. 

30 Day Comfort Guarantee is contingent upon the purchase of an approved Natural Mattress Protector in order to protect the mattress and topper, and only applies to mattress purchases. Any stains or damage to the mattress or topper voids the 30-Day Comfort Guarantee. Proper support of the mattress is also required.

We encourage you to try out your mattress for a full month before requesting a Comfort Exchange. It typically takes about 28 days of sleep for the body to physically adjust to a new level of comfort while sleeping.

If after a month, you would still like to try a different model or firmness, please contact us within 30 days of delivery date to initiate a Comfort Exchange. 

Any refunds due will be processed back to the payment method for original purchase. If any balance is due after an exchange, our customer service team will reach out with an invoice. Invoices for remaining balances must be paid before shipment or delivery of the new product.

Partner Warranties

All-Wool Mattress (Shepherd's Dream) 

Partner Care Instructions

All Wool Mattress (Shepherd's Dream)