Methods of Payment

You can easily order and pay online using our shopping cart provided by PayPal. All major credit cards are accepting as well as debit cards with a Visa logo. For more information about PayPal's security policies, please see the About PayPal section below. If you want to pay for your order by certified check, personal check or money order, please use our order form Click Here.

Terms: We do not accept COD orders. All personal checks can be mailed to the address below. All checks must have your bank or credit union's telephone number written on the check so that funds can be verified. If funds cannot be verified your check may be held till funds clear, thus shipping may be delayed. A $20.00 fee will be charged for a returned check and must be paid before shipping occurs. For credit card orders taken manually via telephone, a $30 non-sufficient funds fee may apply if your credit card is denied.

Shipping

Orders are shipped generally 1 week after order is placed and only once payment is received. If an item is on back order you will be notified immediately. We ship UPS which takes about 2-4 business days. For online orders shipping calculations are based on a percentage of your order total ranging from 12%-8%. For all orders placed over the phone we charge exact UPS shipping. For all orders paid by check or money order please see the chart on the right. All orders ship from Oakville, WA. For special rush deliveries or for shipping rates to Hawaii, Puerto Rico and outside of the United States, please email sales@holylamborganics.com.

Shipping Chart For Check &
Money Order

Subtotal	Add for Shipping
Up to $60	$9.00
Up to $100	$11.00
Up to $150	$15.00
Up to $200	$17.00
Up to $250	$20.00
Up to $300	$22.00
Over $300	7% of total

For quickest delivery pay by credit card credit, or send a certified check, personal check or money order to:
Holy Lamb Organics
PO Box 309
Oakville, WA 98568

Returns

We want you to be happy with your purchase. Please return goods to Holy Lamb Organics within 30 days from the purchase date for a full refund. All returns must be authorized via email. All returned items must be shipped with a tracking number. New items that have not been used, are in the original packaging, and have not been laundered can be returned to us within 10 days of order receipt (except for bed & body pillows, mattress tops and comforters, see below). Postage and handling charges are not refundable for returns unless product is damaged or defective. All pillows, comforters, and mattress tops are non-returnable items unless they are damaged or defective in which case you may be eligible for a refund, credit, or an exchange if we are notified with in 10 days of purchase. Our pillow’s and comforters are minimally packaged and are therefore easily opened and used. Reselling used bedding is against the law. Before returning a product, please email us to acquire authorization at sales@holylamborganics.com . Ship all returns via UPS only: Holy Lamb Organics, 104 West Pine, Oakville, WA 98568. All sales final on discontinued items, seconds and custom sized orders.

Contact Us & Customer Service

We aim to provide you with excellent customer service. If you have a question about a product or to place an order please call our office at 888-359-1362. Our office is open during regular business hours Monday - Friday from 9:00am to 5:00pm PST. You can also email us at any time at: sales@holylamborganics.com. Once you place an order, we will always send you an email confirmation within 24 business hours so that you know that we have received your order and all of the neccesary information. At that time, we will also give you an expected shipping date.On the day your order is shipped, we will email you again to let you know your package is on it's way. Please contact us specifically about custom sizing, rush deliveries or shipping out of the country.

About PayPal
Holy Lamb Organics has a merchant account through PayPal. PayPal is one of the main online payment services available for buyers and sellers. PayPal lets any business or consumer with an email address to securely and cost-effectively send and receive payments online. PayPal was recently acquired by eBay, and is located in Mountain View, California. PayPal is the 2002 SIIA Codie Awards winner for "Best eCommerce Solution" and is recognized by PC Magazine as one of "The Top 100 Web Sites."
Data Security and Encryption: The security of your information, transactions, and money is the core of PayPal’s business. PayPal automatically encrypts your confidential information, using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to their site, their server checks that you're using an approved browser - one that uses SSL 3.0 or higher. Once your information reaches PayPal, it resides on a server that is heavily guarded both physically and electronically. PayPal's servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorized computers.

Contact PayPal: If you have any questions about PayPal contact them at (402) 935-7733 Monday through Friday between the hours of 4am and 10pm PST.
Data Security and Encryption:

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