Shipping, Returns and Policies
- Online orders: For all non-mattress orders with the exception of the Bassinet Mattress, all shipping costs are calculated at the time of check out. We charge only exact UPS charges. For all mattress orders, please see the Mattress Shipping Calculator to determine the costs.
- For phone orders: we charge exact UPS shipping.
- Mattress Specific: see Mattress Shipping Calculator.
- Rush Orders: If you need rush service, please call customer service for expedited shipping options.
- Shipments to Hawaii, Puerto Rico & U.S. Virgin Islands: Choose the shipping method you prefer upon check out. USPS Priority Mail typically takes longer than the standard 2-3 day domestic ship time.
- International Shipments: Choose the shipping method you prefer upon check out. Try USPS Priority International for economy. For Canadian customer orders we will include the appropriate NAFTA Certificate of Origin documents. Customers are responsible for paying any duties, taxes, and import fees that may be charged by their country for the incoming shipment.